Return & Warranty Policy

At HA PROTECH, we are committed to offering reliable products and maintaining transparency in our sales and support policies. To ensure a clear understanding between us and our valued customers, we request you to carefully review the following return and warranty policy before making any purchase.

Product Categories

All products sold by HA PROTECH fall into the following two categories:

1. Original (Branded) Products

   • These are 100% genuine products sourced directly from authorized manufacturers or their official distributors.

   • All Original products are eligible for a standard manufacturer’s warranty, which covers manufacturing defects only.

   • The warranty duration and specific terms vary based on the brand and product type.

   • Any physical damage, misuse, or unauthorized modifications may result in the voiding of the warranty.

2. Clone / China-Sourced Products

   • These include products that are either unbranded or third-party replicas, often sourced from Chinese or similar vendors.

   • These products are sold at competitive prices and are intended for cost-conscious applications.

   • However, please note that no warranty, replacement, or after-sales support is provided on such items.

Return & Exchange Policy

• HA PROTECH does not offer any returns, refunds, or exchanges once a product is sold—irrespective of whether it is an Original or Clone product.

• Customers are strongly advised to confirm the technical specifications, compatibility, and intended usage of the product before placing an order.

• Exceptions or special cases, if any, will be handled solely at the discretion of HA PROTECH management.

Final Disclaimer

By completing a purchase on our website or through any sales channel of HA PROTECH, you acknowledge and accept the terms outlined in this Return & Warranty Policy.

For any product-related queries, you may contact our support team at:
📧 info@haprotech.com | ☎️ +91-9819008555

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